We listen to our customers.
Sam Walton once said, “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
We declare our customers to be our bosses and promise to continue listening and learning, as we do now.
We cooperate with our customers.
Helen Keller once said, “Alone we can do so little; together we can do so much.”
We declare our cooperation with our customers for mutual development.
We develop for our customers’ needs.
Jeff Bezos once said, “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”
We declare hard and continuous work on our system developments and improvements.
Chief of development
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